Customer Service

Our pledge to you is very simple. We provide the best service, the best products at the best price with the best guarantee in the business.

"If at any time during the first year of installation, you are not 100% satisfied with the performance of the equipment, our service or even our people, we will, within 30 days of your request, remove the system and cheerfully refund the entire amount of the contract."

Our service technicians are EPA certified with the most experience in the industry. We sell and service only the best brands in the industry. We are also one of the larger air conditioning companies in the Southeast, which gives us huge negotiating power for the price we pay for the brands we sell. This means the best prices for you!

Our professional technicians go to the extreme.

Our professional technicians go to the extreme to keep your home or business clean.  We wear shoe covers when we enter your premises.

  • Mr. Central has been in business since 1959 ... more than half a century!
  • We perform only the work that needs to be done, replacing only the parts that need to be replaced.
  • Mr. Central is licensed, bonded, and insured.
  • Our computer-equipped trucks are fully stocked with parts and tools, ready to get the job done -- and done right!
  • We offer 1, 5 and 10 year parts and labor warranties.
  • We sell quality high efficiency air cleaners, filters, and thermostats.
  • Our service technicians are professionally trained to service and maintain all brands.
  • We sell high efficiency units to cut your utility costs.

Quality. Honesty. Experience.

Give us a call for your service needs, and see what you've been missing.

    • Wendy Dietzel, Aiken, SC

      I wanted you to know how happy I was with the customer service as well as the job your employees did

    • Patti Cutshall, Aiken, SC

      He was very polite and professional and asked several times if I had any questions

    • Sandee Givens

      I can't thank Robert Giancroce and his technician enough for the personal help and care they sho...

    • Richard and Sandra Howard, Johnston S.C.

      Your technician is the most fast working, intelligent employee that we have ever had work for us by ...

    • Mark Davis, Johnston, SC

      The tech that came out was friendly and did a good job. Now I feel real cool!!

    • Mrs. Wallace Boatwright, Aiken, SC

      Mrs. Wallace Boatwright called to let us know about what an excellent job we did.

    • Gene and Sally Hunst

      The two young men who did the work were very professinal and courteous.

    • Mary Robinson, Principal, East Aiken Arts

      Thank you so much for recognizing our teachers with the Kroger Gift Cards.

    • Jimmy Bennett, Augusta, GA

      Other HVAC companies gave me the song and dance about my high ceilings and efficiency ... but your g...

    • Richard E. Rodgers, Aiken, SC

      Your men worked long after dark to ensure we had heat.

    • GiGi Turner, Better Business Bureau

      We are very glad to inform you of (a) highly complimentary letter from one of your consumers. It was...

    • Ms. Tisdale, Aiken SC

      Thank you for all you have done - the new AC/Furnace is great!!

    • Steve and Kate Wyman, Aiken, SC

      I just wanted to thank you for having great people working for you. Your policies and leadership obv...

    • Elizabeth Lightbody, Aiken, SC

      It was truly a pleasure to work with your company.

    • Mrs. French, Aiken, SC

      One of your technicians was at my home to complete spring maintenance. Please let Robert know he was...

    • Coralee Ramymond

      I am very very happy with them. They did a wonderful job

    • Bob and Joanne Folger, North Augusta, SC

      A heartfelt thanks to you and your people for the timely and effective rescue

    • Sandra Holman, Aiken, SC

      I can't wait to tell them my good luck in having Mr. Central on my side!

    • The Drawdy Family, Aiken, SC

      Thank you so much for coming to our rescue in our time of need!

    • W. Allen Glasser

      I was very impressed with their knowledge about HVAC and their customer service details.

    • Erin Smith, 4th grade, North Aiken Elementary

      Thank you very much for your kind donation to teachers. I greatly appreciate any help and the $50 gi...

    • Randy Haupfear, Warrenville, SC

      I am impressed as they have done as promised and advertised

    • Tammy Travis, Millbrook Elementary School

      Your continued support for Aiken County Schools is simply REFRESHING!

    • Chris Bassford, Aiken, SC

      Your technician was very personable and answered any questions I had

    • W. Allen Glasser, Salley, SC

      Your team did one heck of a job installing my new HVAC unit

    • Don, Aiken, SC

      I just wanted to thank your company for the fast and professional service that you gave to my dad

    • Mrs. Hall, Aiken, SC

      I want to sincerely thank you all for the prompt service you provide to me!

    • Sue Gillispie and Frank Osegueda

      The crew was very knowledgeable and efficient.

    • Susan Timmerman, Aiken, SC

      Your staff has stepped up to the plate and represented your company with skill, tact and knowledge ...

    • Mary Martin, Schofield Middle Teacher of the Year

      It is such a treat to have this card that I think I'll splurge on something delicious and decade...

    • Jean and Bill Shipman

      It is so nice to know that in this day and age there are people who care and do things right.

    • Beverly Krell, North Augusta, SC

      The technicians you sent to install my air conditioner, are really GREAT employees

    • Mrs. Little, Aiken, SC

      I just wanted you to know how lovely, polite, and kind your technician was to me that night.

    • Michelle, Aiken,SC

      I would like to thank Mr Central and all of the professional team for installing my new heat pump. I...

    • Warren Wintrode, Aiken County Public Schools

      I appreciate your generosity and the opportunity to recognize one of our great educators.

    • L. Harmon, VIP member, Trenton, SC

      It is great doing business with you

    • Michelle R. Bledsoe, Aiken County Public Schools

      I wanted to thank you for offering my mother (Donna Robinson) a discount on getting the filtering sy...

    • Carol M. Creamer, North Augusta High School

      You are a very kind man and ... a great boon to your community. I thank you again from the bottom of...

    • Fred Cavanaugh, Mayor of Aiken, SC

      We were very impressed by their attitude and teamwork

    • Sandy and Tom Pearce, North Augusta, SC

      This is customer service at it's best!

    • Scott Moore, Aiken, SC

      God Bless you, your company and all the employees' for continued success in a world where "G...

    • Steve and Kate Wyman, Aiken, SC

      I just wanted to thank you for having great people working for you.

    • Harry Schmidt, Plantation South, Aiken, SC

      All the duct work you did on our house sure helped

    • A Canadian in Aiken

      After obtaining several quotes for a new furnace, I decided to give the installation to Mr. Central....

    • Christina McNeely, Redcliffe Elementary School

      It is so nice of you to have started this project and I hope that it will continue! Again, thank yo...

    • Donna Bradley, Aiken, SC

      Thank you so much for the outstanding job your company did for me. I originally had another company ...

    • Mr. Adams, Columbia, SC

      The sales representative was very knowledgeable and very polite.

    • Tammie Newman, North Augusta, SC

      Thank you Mr. Central staff and technicians for the affordable and efficient addition to my home

    • Mark Rodel, Aiken

      Your people are the reason I recommend Mr. Central to friends and why I continue to renew my V.I.P. ...

    • Lee and PJ Harris

      We would like to recognize the professionalism and courtesy of your technicians.

    • Tammie Newman, North Augusta, SC

      I will continue to spread the word about Mr. Central and my wonderful experience.

    • Phil Gagnon, Aiken, SC

      Your Mr. Central employees do you proud!

    • Lois Britten/Britten Reid

      I cannot express how pleased I have been all these years with your service and your servicemen. They...

    • Jimmy Bennett, Augusta, GA

      I cannot say enough about how professional Mr. Central is. From the time I reported my issue on Sund...

    • Dennis Saylor, Aiken County GOP

      I was impressed with the timely manner in which the service was performed, but most I was impressed ...

    • Mr. McCarthy, Aiken, SC

      We are very fortunate to know that we will always be comfortable with Mr. Central on our side.

    • Susan Mestres, Aiken, SC

      Mr. Central was very thorough and knowledgeable and took time to explain system operation to her

    • Rita Walden, 2nd grade teacher, Warrenville, SC

      I am thankful for caring, thoughtful, giving people like you.

    • Mrs. Yetta Schnitzer, Aiken, SC

      I was very satisfied with the service I received from your technicians.

    • Mario G. Darrow

      It is easy for me to say, why your Company is ahead of the rest in the CSRA

    Write Your Own Review
  • Aiken, SC 803-220-0848
    Batesburg-Leesville, SC 803-532-2800
    Columbia/Lexington, SC 803-808-8444
    North Augusta, SC 803-279-5279
    Augusta, GA 706-550-1955
    Evans, GA 706-955-4115
    Johnston/Edgefield, SC 803-275-5656
    See More....